Due to inherent flaws, traditional cloud-based RMM tools and PSA software is less useful and effective than next-generation systems like Gorelo.

Most simply offer surface-level control, which includes simple device management features like turning devices on and off as well as basic data insights. This indicates that they do not have the nuanced controls required for effective cross-site management. Furthermore, outdated cloud RMM systems sometimes require manual updates and are static. Additionally, they are less integrated, finding it difficult to seamlessly integrate with complex and diverse cloud systems.

The absence of dedicated and fully functional support centres in legacy cloud RMM solutions leaves users and partners without essential testing and scalability functionalities when they need them most. The lack of user friendliness in these systems is a major disadvantage for hardware manufacturers who depend on cloud software for seamless operations. Additional challenges are presented by architectural constraints such as vendor lock-in and inadequate support for channel partners. The lack of service-driven and commercialization features in these solutions, finally, limits their flexibility in a landscape that is increasingly shifting to subscription-based business models.

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