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When logged in to your new Cash App account, follow these steps: Tap the profile icon in the upper right corner. From the menu, tap on Personal. Add your old phone number and e-mail address to the appropriate text fields. You will receive an authentication code as either an SMS or an e-mail. Enter it into the app.
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Sometimes, users can’t use their phone number that is already linked with your Cash App account. In such a case, they should use their email address to complete the verification part without any kind of hassle. On the other hand, you can also take help from the experts and come to know How Do I Recover My Cash App Account.