How to Resolve QuickBooks Error 1311?

    • 124 posts
    October 14, 2020 9:18 AM EDT

    A QuickBooks user can get QuickBooks Error 1311 when he or she tries to export a report to Excel from FSD (Financial Statement Designer). A user can also encounter this error while installing or updating QB and there is some problem with the CD-ROM drive or CD media.

    Error 1311 QuickBooks appears on the screen with the following message – Error 1311: “Source file not found: D:\ZF561407.CAB. Verify that the file exists and that you can access it.

    QuickBooks Error Code 1311 can occur due to different factors. Some of the common causes are given below –

    There is some compatibility issue between the versions of Office and QuickBooks.

    One or more of the Microsoft Office installation files is damaged.

    One or more of the QuickBooks installation files is corrupted or damaged.

    The CD used for the installation purpose is damaged.