Customers of Avianca Airlines are required to abide by the policies that have been issued to them. You are qualified to receive your refund if you adhere to every requirement of Avianca Airlines' refund policy. The following is a list of the Avianca Airlines refund policies:

If you cancel the flight booking within 24 hours of making your ticket reservation, you will receive a full refund.

You will be given a complete refund if the airline cancels the flight in that scenario.

If you change your mind about a flight after 24 hours have passed since booking, a fee will be charged.

You will receive the balance after the 24-hour period, less the cancellation fee.

Avianca Airlines offers its customers several options for receiving their refund. You can apply for a refund both online and offline.

Contact via a call to get a refund:

You can get in touch with the customer service representative by phone if you want to speak to someone at Avianca and need assistance with a refund-related issue. Calling 1 (800) 284-2622 will connect you with a customer care agent who can help with the refund.