Does displaying your business name on outgoing calls actually help?

    • 92 posts
    November 21, 2025 3:10 AM EST

    Hey everyone, my team makes a lot of outbound calls to clients, and I've noticed that when our number shows up as "Unknown" or just a string of digits, the answer rate is pretty low. Does using a proper caller ID that shows your business name really make a difference?

    • 155 posts
    November 21, 2025 3:22 AM EST

    Absolutely, it makes a huge difference! We started using the Caller ID feature from https://www.omnivoice.ai/ a few months ago, and our call answer rates have improved significantly. Instead of showing an unknown number, our clients now see our registered business name, which immediately builds trust and makes them more likely to pick up. It’s a small change, but it makes our communications feel much more professional. The setup was straightforward through OmniVoice, and it works seamlessly with their other tools like the mobile app and voicemail transcription.