How to resolve QuickBooks Unexpected Error 5?

    • 117 posts
    September 1, 2023 5:17 AM EDT

    QuickBooks Unexpected Error 5 may stem from corrupted data or program files. Start by updating QuickBooks, running the QuickBooks File Doctor, and repairing the software. If the issue persists, consult QuickBooks support or professional help.

    • 530 posts
    September 11, 2023 5:44 AM EDT

    Here are some things you can try to resolve this error:

    Restart QuickBooks. Sometimes, a simple restart can fix the problem. To restart QuickBooks, close the program and then reopen it.
    Check the permissions for the company file. Make sure that the user who is trying to open the company file has the correct permissions to access the file.
    Repair the company file. If the company file is corrupted, you can try repairing it using the QuickBooks File Doctor.
    Update QuickBooks. Intuit regularly releases updates to fix bugs and improve performance. You can check for updates by going to the Help menu in QuickBooks and selecting "Check for Updates".
    Contact Intuit support. If you have tried all of the above steps and you are still getting the error, you can contact Intuit support for help.

    Greetings,
    Peter

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