How do I check the status of my Hawaiian Airlines reservation?

  • June 19, 2023 4:07 AM EDT


    How do I check the status of my Hawaiian Airlines reservation?

    Checking the status of your Hawaiian Airlines reservation is a straightforward process that allows you to stay informed about any updates or changes to your flight. In this guide, I will provide you with a detailed explanation of how to check the status of your Hawaiian Airlines reservation. Let's get started:

    Method 1: Online Check Hawaiian Airlines provides an online platform where you can easily check the status of your reservation. Follow these steps:

    Step 1: Visit the Hawaiian Airlines Website Open your preferred web browser and navigate to the official Hawaiian Airlines website. The website address is

    Step 2: Access the "Manage Flights" Section On the homepage, look for the "Manage Flights" or a similar option. This section is usually located at the top of the page or in the main menu. Click on it to proceed.

    Step 3: Enter Your Booking Details In the "Manage Flights" section, you will be prompted to enter your booking details to retrieve your reservation. Typically, you will need to provide your last name and either your confirmation number or e-ticket number. Enter this information accurately into the designated fields.

    Step 4: Retrieve Your Reservation After entering your booking details, click on the "Retrieve" or similar button to proceed. The system will search for your reservation and retrieve the relevant information.

    Step 5: View Your Reservation Details Once your reservation is retrieved, you will be able to view the details of your booking. This may include your flight information, departure and arrival times, seat assignments, and any additional services you have selected. You can also check the status of your flight, including whether it is on time or if there are any delays or cancellations.

    Step 6: Review Updates and Notifications The online platform may provide updates and notifications regarding your reservation. This can include gate changes, baggage allowance, or any other relevant information. Take note of any updates or changes that may affect your travel plans.

    Method 2: Contact Hawaiian Airlines Customer Service If you prefer to speak directly with a customer service representative, you can contact Hawaiian Airlines customer service to check the status of your reservation. There are several ways to do this:

    a. Phone: Call the Hawaiian Airlines reservations number, which can be found on their official website or your booking confirmation. Speak with a customer service representative and provide them with your booking details, such as your confirmation number or e-ticket number. They will assist you by providing the status of your reservation, any updates, or answering any questions you may have.

    b. Online Chat: Hawaiian Airlines may offer an online chat service on their website where you can communicate with a customer service representative. Look for the chat option and initiate a conversation. Provide the representative with your booking details and ask for the status of your reservation.

    c. Email: Some airlines offer the option to inquire about reservation status via email. Check the Hawaiian Airlines website or contact their customer service for the email address to use for such inquiries. Compose an email stating your booking details and request information regarding the status of your reservation. Await a response from the customer service team.

    Method 3: Mobile App Hawaiian Airlines may have a mobile app available for download on your smartphone or tablet. Check the app store for your device's operating system and search for the official Hawaiian Airlines app. Download and install the app, then log in using your HawaiianMiles account or booking details. The app should provide a section where you can check the status of your reservation, view updates, and receive notifications.

    General Tips:

    • It is recommended to check the status of your reservation regularly, especially closer to your departure date, as flight schedules can sometimes change.

    • If you have a connecting flight, check the status of each individual flight separately.

    • Keep your booking confirmation number or e-ticket number handy, as it is often required to access your reservation information.

    By following these methods, you can easily check the status of your Hawaiian Airlines reservation. Staying informed about any updates or changes to your flight will help ensure a smooth travel experience.


    What is the best day of the week to book a flight to Hawaii?

    Flights to Hawaii are more reasonable midweek

    Look to fly on Tuesdays and Wednesdays to receive the lowest fares. All during the summer, midweek airfares are less expensive.


    How do I get in touch with Hawaiian Airlines?

    Contact Us

    1. Chat live. General questions: 24 hours a day, chat agents are available.

    2. Baggage Bot for Hawaiian Airlines. Ask any question about luggage to our baggage bot.

    3. Text. Have a concern? ... Call. Call 1-800-367-5320 (available 24/7) for general questions, or send an email. Do you have a query, worry, demand, or grievance? ... Write.


    Do you get assigned seats on Hawaiian Airlines?

    When you check in for your flight (up to 24 hours before takeoff), you can choose a seat, or one will be assigned to you at the gate. Either guests will be able to choose a seat when they check in (up to 24 hours before departure), or a seat will be given to them at the gate.


    Do you have to pay for meals on Hawaiian Airlines?

    Hawaiian Airlines is pleased to provide you a little taste of the islands even before you arrive. On our North America, South Pacific, and Asia flights, we offer complimentary meals and snacks with island influences. To make your flight as enjoyable as possible, a variety of complementary drinks are also provided.


    Do you have to pay for carry-on bags with Hawaiian Airlines?

    Hawaiian Airlines (HA) permits each traveller to check one carry-on luggage and one complimentary personal item (purse, briefcase, laptop bag). The following size and weight limitations apply to carry-on luggage: With handles and wheels, it measures 45 linear inches (22 x 14 x 9 in) or 115 centimetres (56 x 36 x 23 cm).