Steps to Resolve QuickBooks error code 15212?

    • 29 posts
    March 13, 2023 6:20 AM EDT

    Somehow came across QuickBooks error code 15212 and don’t know what can be done? Well, if that is the case, then reading this post will help. This error is basically a payroll update error that appears on the screen when the user tries to download payroll or update QuickBooks. This error appears on the screen with the following error messages:

     

    • The payroll update did not complete successfully. Please try again. You must successfully download the update by the deadline displayed in the Get Updates window.
    • The QuickBooks update did not complete successfully.
    • The payroll update did not complete successfully. The location for the shared download is not accessible.

    There can be a list of factors causing such an error in QuickBooks, which we will be elaborating on later in this post. To know more, make sure to read the post till the end. Or consult us at +1-844-405-0907 and we will provide instant support services.

    What leads to QuickBooks Error 15212?

    The user can end up in such an error due to the following reasons:

    • One of the basic reasons can be if the shared drive is not mapped.
    • Another reason can be if the shared drive is not accessible.
    • Or if the shared drive does not have the required permissions.

    Steps to fix QuickBooks payroll update error 15212

    The user can try performing the below stated set of steps to get rid of such an error in QuickBooks. Method 1- Download an update

    • The first step is to tap on Help and then Update QuickBooks.
    • And then click on the Options tab.
    • Click No for Shared download.
    • Once done with that click on Save and then close.
    • After that download the update again.

    Method 2- Clean install QuickBooks in Selective Startup

    • The very first step is to create your company file’s backup.
    • Note down your QuickBooks Desktop product and license info.
    • And then press Window + R, and the Run window will open.
    • Now, enter msconfig and then press Ok.
    • Also choose Selective Startup and Load system services in the General tab.
    • The next step is to pick Hide all Microsoft services from the Services tab.
    • And also go for Disable all option
    • The user should then untick Hide all Microsoft services checkbox.
    • And check Windows Installer checkbox if not selected and click OK.
    • After that Restart your system.
    • And Uninstall QuickBooks from your system and use the clean install tool.
    • Reinstall QuickBooks.
    • Now press open Run window and type msconfig, press OK.
    • Go for Normal Startup in the General tab.
    • And, tap on Ok and again restart your system and check if the issue gets resolved.

    This brings us to the end of the post, where we hope that information shared in above might be of some help in getting rid of the QuickBooks Error Code 15212 successfully. However, if for some reason the error continues or if the user needs our assistance at any point in time, then feel free to get in touch with our QuickBooks experts at -+1-844-405-0907 and they will provide you with instant support and assistance.

    • 41245 posts
    April 5, 2023 12:53 AM EDT

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    • 676 posts
    May 3, 2023 1:39 AM EDT

    QuickBooks error code 15212 is a common error that occurs when updating QuickBooks payroll or downloading payroll updates. This error can occur due to several reasons, including network connectivity issues, incorrect SSL settings, or antivirus software blocking the update. Here are some steps you can take to resolve QuickBooks error code 15212:

    Verify network connectivity: Check your internet connection and ensure that your network is working properly. If you are using a wireless network, try connecting your computer to the network using an Ethernet cable.

    Update QuickBooks: Ensure that you have the latest version of QuickBooks installed on your computer. To do this, go to the Help menu and select Update QuickBooks Desktop. Follow the on-screen instructions to download and install any available updates.

    Adjust Internet Explorer settings: If you are using Internet Explorer to download updates, ensure that your SSL settings are correct. Open Internet Explorer and go to Tools > Internet Options > Advanced. Scroll down to the Security section and make sure that the Use SSL 3.0 and Use TLS 1.0 options are checked.

    Check antivirus software: If you have antivirus software installed on your computer, it may be blocking the update. Temporarily disable your antivirus software and try downloading the update again.

    Clear SSL state: Clearing the SSL state can resolve any issues related to SSL certificates. Open Internet Explorer and go to Tools > Internet Options > Content. Click the Clear SSL state button and restart your computer.

    Reinstall QuickBooks: If none of the above steps resolve the issue, try uninstalling and reinstalling QuickBooks. Before doing so, make sure that you have a backup of your company file.

    Greetings,
    Peter