Worldwide, the second-most-common reason people gave for not being kinder was a lack of time, especially in Western and Northern Europe. This seems to be less of a factor in North America or Southern Europe. It is true of course that if you want to volunteer you need to have time to spare, but plenty of the other kind acts people carry out don't take time. The most common act of kindness that people told us they had done recently was to say something kind to someone, which tends not to take too long.

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