Valid Real PC-CIC-Core Exam | PC-CIC-Core Latest Study Notes

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  Free PDF Quiz PC-CIC-Core - Updated Valid Real PureConnect: CIC Core Certification Exam

  You can download the PureConnect: CIC Core Certification PC-CIC-Core product right after purchasing and start your journey toward your big career. The Genesys PC-CIC-Core exam questions are very similar to actual Genesys PC-CIC-Core Exam Questions. We provide our valuable customers to try a demo before their purchase to test all features of the Genesys PC-CIC-Core certification exam product confidently.

  Genesys PC-CIC-Core exam is a comprehensive test that covers a wide range of topics related to the CIC platform. PC-CIC-Core exam assesses the candidate's knowledge in areas such as CIC architecture, configuration, administration, and troubleshooting. It also evaluates the candidate's understanding of CIC features and functionality, including call routing, IVR, multimedia, and reporting.

  Genesys PC-CIC-Core: PureConnect: CIC Core Certification exam is designed to test the candidate's understanding of the PureConnect platform and its core features. PC-CIC-Core exam covers topics such as installation and configuration of the platform, user management, call routing, reporting, and troubleshooting. It is a comprehensive exam that requires the candidate to have a deep understanding of the PureConnect platform.

  Genesys PureConnect: CIC Core Certification Sample Questions (Q40-Q45):

  NEW QUESTION # 40
  You want to configure your automated attendant so that when a caller wants to speak directly to a sales representative in the Sales workgroup, they press 1.
  What type of operation in interaction Attendant would you use for this functionality?

  • A. External Transfer
  • B. Group Transfer
  • C. Menu Transfer
  • D. Agent Transfer

  Answer: B

  
  

  NEW QUESTION # 41
  You have been asked to create 42 non-managed stations and want to complete the task as efficiently as possible.
  What Interaction Administrator tool is designed to help you add multiple unmanaged stations using a .CSV file?

  • A. The Station Assistant in the Stations container
  • B. The Stations Assistant in the Managed IP Phones container
  • C. The Managed IP Phones Assistant in the Stations container
  • D. The Managed IP Phones Assistant in the Managed IP Phones container

  Answer: C

  
  

  NEW QUESTION # 42
  Where must you create new stations for them to be eligible for auto-provisioning?

  • A. IN\N IP phone configuration utility
  • B. Stations container
  • C. Managed IP Phones container
  • D. IN\N TFTP Server

  Answer: C

  
  

  NEW QUESTION # 43
  You need to import a list of phones into the Managed IP Phones container.
  What two prerequisites are required in order to be able to successfully use the import option in the Managed IP Phone Assistant? (Choose two.)

  • A. Use an existing .CSV file that you have available.
  • B. Create a .CSV file in the correct format with a field for SIP phone name, template, extension and address information and specify the correct template name.
  • C. Create a spreadsheet with a list of the phones with a field for SIP phone name, template, extension and address information and specify the correct template name.
  • D. Create a managed IP phone template for the correct phone model.

  Answer: B,D

  
  

  NEW QUESTION # 44
  Barb belongs to two workgroups, international Travel Services and Domestic Travel Services. International Travel Services workgroup has rights to call International and Long Distance, Domestic Travel Services workgroup has rights to call Long Distance. The Default User has rights to call Intercom, Emergency, and Local. Barb is currently activated as an agent in the Domestic Travel Services.
  What types of phone calls can she make?

  • A. Long Distance
  • B. Intercom, Emergency, Local, Long Distance, and International
  • C. Intercom, Emergency, and Local
  • D. Intercom, Emergency, Local, and Long Distance

  Answer: D

  
  

  NEW QUESTION # 45
  ......

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