Why do house managers end up having their security guards? Well the clear answer to that particular question can be possibly difficult or simple. There are many facets that can contribute to the difficulties that a house manager can have together with his security guards including whom the security defend business is, regulations and rules regarding security guards, budgetary restrictions, the security requirements at the house in question, the house manager's clients, and the functions and techniques for security defend sellers to call only a few. As a house manager you can get a grip on a few of these facets, while others you can just accept. Of those facets, the easiest to control will be the functions and techniques you build for the security defend company. These functions and techniques may minimize 80 to 90% of the problems that you encounter.
Many house managers think it is the responsibility of the security defend business to make sure that the degree of support that they offer stays at a top level. In truth, many of the issues with security guards begin with this specific flawed belief. While number one would challenge the truth that a vendor should offer the very best support which they are designed for providing, one should recognize that security defend organizations are a particularly distinctive kind of vendor. Most sellers offer you something that's generally very an easy task to confirm when the work will be well done. For example, in the event that you security guard training employ a landscaper and you see that the grass is unevenly cut, then your landscaper isn't performing the work well. But with most defend organizations, the degree of support that they offer is often not quickly discernible. Are they selecting qualified personnel? Do they train their guards sufficiently? What type of supervision do they offer? Fortuitously, most security defend organizations execute a good job at providing ample support to the majority of of their clients. In fact, with most security defend contracts, the degree of support originally matches and often meets the house manager's expectations. However, in many of these cases a slow decrease in the quality of companies seems to happen around time. Some house managers think that decrease in quality will be expected with all defend organizations, when the fact remains that it shouldn't be expected.
There are four (4) main reasons that the quality of support supplied by security defend organizations has a tendency to decline. Usually those factors are:
1. Lack of feedback;
2. Guard and business are not really held accountable for bad performance;
3. Guards are defectively trained;
4. Inferior supervision of the guards.
The simplest to improve of the four (4) could be the feedback that's given to the security defend company. Abnormal feedback for the defend business usually means overlooked opportunities for incremental increases in efficiency. If you're a house manager who's on-property everyday, the degree of feedback that you could offer to your security defend business is probably rather significant when assessing the security guards that you see when you are there. You will see whether or not the defend is in uniform, if the defend understands how to do the job, and the guard's customer support skills. The question then becomes, how will be the guards doing after 5pm and on the vacations, throughout the hours that you are not there? Are you however getting the exact same level of support? For house managers who're not on house everyday, this question is even more significant.