Recent Entries

• Complete overview of ServiceNow Developer Instance

  by srikanth bollu July 29, 2023
  ServiceNow is one of the most well-known ITSM platforms for automating various business processes. It is an application framework that underlies its administrative benefits and automates routine business processes. It has a variety of standardized apps that may be compared by clients and instan...

• ServiceNow Administration

  by srikanth bollu May 26, 2023
  ServiceNow administration deals with general support, administration and maintenance of the ServiceNow platform for the organisation. It also includes customising user interface, keeping versions up to date, configuration of applications and modules, managing security and user access, monitoring th...

• ServiceNow - Fundamentals

  by srikanth bollu May 6, 2023
  Let’s move a step ahead and learn some basics of ServiceNow. In this chapter, we will go through users/groups/roles, lists, forms, applications, modules and a few more concepts. The ServiceNow developer instance has ample of dummy data like users, incidents, groups etc., which we can refer to...

• ServiceNow CMDB Tutorial | Concepts of CMDB in ServiceNow

  by srikanth bollu April 13, 2023
  What is CMDB in ServiceNow ?   A configuration management database (CMDB) is a database that contains all relevant information about the hardware, IP Components and software components etc. used in an organization's IT services and it also contains the relationships between those componen...