Shining a Light on Digital Divide for Seniors 2022
While recovering from back surgery in 2020, Palo Alto resident Elizabeth Adler needed numerous doctor visits to monitor her progress and her medications. But because of pandemic restrictions, her doctor at Sutter Health switched to video visits only, and Elizabeth didn’t know how to use an iPad, let alone log onto the provider’s portal and access video. Fortunately, Elizabeth, 65, has a husband, who’s also a senior but highly proficient with computers, to serve as her tech support in setting up telehealth appointments.
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While recovering from back surgery in 2020, Palo Alto resident Elizabeth Adler needed numerous doctor visits to monitor her progress and her medications. But because of pandemic restrictions, her doctor at Sutter Health switched to video visits only, and Elizabeth didn’t know how to use an iPad, let alone log onto the provider’s portal and access video. Fortunately, Elizabeth, 65, has a husband, who’s also a senior but highly proficient with computers, to serve as her tech support in setting up telehealth appointments.
Richard Adler began introducing seniors to technology 30 years ago, and he was instrumental in launching a company that became SeniorNet. He said that there are many people like his wife who found themselves adrift, and possibly in some danger, during COVID because they lacked essential computer skills.